Ss
 

store location

ScrubsCanada.ca
Unit 201
140 Champlain St.
Dieppe / Moncton NB E1A 1N8

Service téléphonique bilingue
Local Telephone: (506) 204-9122
Toll Free Telephone: 1 (877) 260-6074
Toll Free Fax: 1 (888) 510-8915

Please visit our shop. Store hours Monday to Saturday
9:00AM to 5:00PM

Our current time in New Brunswick

Free Shipping

Return or exchange

 Canada Wide Flat Rate: $6.50

Orders over $50.00 ship free Canada Post Expedited.
(Not including Tax, Shipping, or Coupon Discounts)

 1. Order over $50.00 and your shipping is free.

2. If you need to exchange we pay the shipping back to us.

3. We again pay the shipping to send you the replacement items. 

 Please contact our office within 30 days of receiving your package to process an exchange or return.

 UPS & FedEx Shipping not available to Canadian Territories & Some Areas of Newfoundland & Labrador

Free Shipping to Canadian Territories & Some Areas of Newfoundland & Labrador VIA Canada Post.

Each qualifying order entitles you to ONE free exchange ONLY. 

Items worn or washed will not be accepted

How to exchange?

If you need to exchange please contact us during business hours 9AM to 5PM Monday to Saturday at 1-877-260-6074 AST or use our contact form. We will give you a prepaid label to return your items and we will pay to send the replacements.

If your order did not qualify for our free shipping and exchange program we will give you the option to purchase Flat Rate shipping labels for $6.50+ Tax each.

How do I do an EXPRESS Exchange?
An express exchange is just like a regular exchange except you purchase your exchange order and once we receive your return we will refund you in full for the returned items. We pay shipping both ways on qualifying orders. If you would like to do an express exchange, please request it when you contact us for your exchange authorization.at 1-877-260-6074 AST.

How to return for a credit?
If you would like to return for a credit in your account in which you can use later, please contact us during business hours 9AM to 5PM Monday to Saturday at 1-877-260-6074 AST, we will give you a prepaid label to return your items and we will send you a credit and a free shipping credit to use on your next order.

How to return for a refund?
If you would like to return for a refund, please contact us during business hours 9AM to 5PM Monday to Saturday at 1-877-260-6074 AST. You will be responsible for the shipping charges back to our location. If you received free shipping and your refund brings your order total to below our free shipping qualifying amount of $50.00 we will deduct our flat rate shipping charge of $6.50+ tax from the refund amount.

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For Our USA Customers
You must use US Mail, please ask for "STANDARD SURFACE MAIL" it is the lowest cost, other shipping options charge brokerage fees. US Mail does not. Please use Standard Post Surface Mail. Please do not declare value for the package, you are only returning and not selling, therefore no value should be applied. It very important that you make clear to the post office that you are returning items and they have no value, otherwise duty charges will be applied.



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