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store location
ScrubsCanada.ca
Suite C3 – 300 Baig Blvd. Moncton, NB E1E 1C8
Service téléphonique bilingue
Local Telephone: (506) 204-9122
Toll Free Telephone: 1 (877) 260-6074
Toll Free Fax: 1 (888) 510-8915
Our website is operating normally, and deliveries have not been affected. Telephone hours are now 9:AM to 5:PM Monday to Friday. During the COVID-19 Emergency, our New Brunswick retail shop will be closed to the public. Please order via our website or call us at 1 (877) 260-6074 to place your order.
Return or exchange
Canada Wide Flat Rate: $6.50
Orders over $50.00 ship free Canada Post Expedited.
(Not including Tax, Shipping, or Coupon Discounts)
1. Order over $50.00, and your shipping is free.
2. If you need to exchange, we pay the shipping back to us.
3. We again pay for the shipping to send you the replacement items.
Please contact our office within 30 days of receiving your package to process an exchange or return.
UPS & FedEx Shipping is not available to Canadian Territories & Some Areas of Newfoundland & Labrador
Free Shipping to Canadian Territories & Some Areas of Newfoundland & Labrador VIA Canada Post.
Each qualifying order entitles you to ONE free exchange ONLY.
Items worn, washed or marked *FINAL SALE will not be accepted for return or exchange.
How to exchange?
If you need to exchange, please contact us during business hours, 9 AM to 5 PM Monday to Friday at 1-877-260-6074 AST or use our contact form. We will give you a prepaid label to return your items and pay to send the replacements.
If your order did not qualify for our free shipping and exchange program, we will give you the option to purchase Flat Rate shipping labels for $6.50+ Tax each.
How do I do an EXPRESS Exchange?
An express exchange is just like a regular exchange, except you purchase your exchange order, and once we receive your return, we will refund you in full for the returned items. We pay to ship both ways on qualifying orders. If you would like to do an express exchange, please request it when you contact us for your exchange authorization.at 1-877-260-6074 AST.
How to return a credit?
If you would like to return for a credit in your account that you can use later, please contact us during business hours 9 AM to 5 PM Monday to Friday at 1-877-260-6074 AST. We will give you a prepaid label to return your items and send you a credit and a free shipping credit to use on your next order.
How to return for a refund?
If you would like to return for a refund, please contact us during business hours, 9 AM to 5 PM Monday to Friday at 1-877-260-6074 AST. You will be responsible for the shipping charges back to our location.
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For Our USA Customers
You must use US Mail. Please ask for "STANDARD SURFACE MAIL" it is the lowest cost, and other shipping options charge brokerage fees. US Mail does not. Please use Standard Post Surface Mail. Please do not declare a value for the package. You are only returning and not selling. Therefore no value should be applied. It is very important that you make clear to the post office that you are returning items and they have no value. Otherwise, duty charges will be applied.
