For questions about an order or for more information about our products.
Service téléphonique bilingue
Local Telephone: (506) 204-9122
Toll Free Telephone: 1 (877) 260-6074
Toll Free Fax: 1 (888) 510-8915
Please visit our shop. Store hours Monday to Saturday
9:00AM to 5:00PM
How to exchange?
If you need to exchange please contact us during business hours 9AM to 5PM Monday to Saturday, or use our contact form. We will give you a prepaid label to return your items and we will pay to send the replacements.
How do I do an EXPRESS Exchange?
An express exchange is just like a regular exchange except you place a new order and pay for your new items and when we receive your return we refund you in full for the items. We pay shipping both ways. If you would like to do an express exchange, please request it when you contact us for your exchange authorization.
How to return for a credit?
If you would like to return for a credit you can use later, please contact us during business hours 9AM to 5PM Monday to Saturday, we will give you a prepaid label to return your items and we will send you a credit and a free shipping credit to use on your next order.
How to return for a refund?
If you would like to return for a refund, please contact us during business hours 9AM to 5PM Monday to Saturday. You will be responsible for the shipping charges back to our location and a restocking fee of $1.50 per item. If you received free shipping and your refund brings your order total to below our free shipping qualifying amount of $50.00 we will deduct our flat rate shipping charge of $6.50 from the refund amount.